Why does HUD still work in the 20th Century? In a big way, HUD is on the cutting edge with having a program allowing all offers to be done online. But then they revert backwards by only accepting original signatures in blue ink. This is absurd!! 
So, once a bid is accepted, you have 2 business days to get the originals to their office. Signatures, as I said, must be in blue ink. There is a spot on the contract that asks for the name of the Broker and then the agent representing the buyer and then asks for a signature. Each broker runs their offices differently, and my broker is one of those that says if he's going to hold your license, you represent him, and you can sign paperwork as the representative. I've never had a problem with this with other foreclosure properties, even VA foreclosures and dealing with OCWEN.
I'm lucky, and the HUD office is only about 20 minutes from me, so I didn't have to next day air anything for delivery. I hand carried the contract into their office and it was accepted. I then received a fax saying they needed my broker's signature. I run to my office to get my broker's signature and get them the page. I then get an email saying they could not "marry" the two documents together and the buyer's original blue signature needed to be on the same page as the broker's original blue ink...
I called their office, but got voicemail, and left a message asking how I was supposed to get an original broker's signature on the same page as the buyer's when they already had my buyer's original signature. They said I had to get the buyer to resign everything. What? Then I had to explain to them that my buyer was out of town. They didn't care. I explained again how I was doing everything in my power to get them what they wanted but giving me a 3pm deadline on Monday was doing no one any good when one of the signatures was unavailable.
After a few back and forth emails, she wouldn't pick up the phone and talk with me, HUD did give me an extension until Wednesday to get them the signatures... What did I have to do? I had to run all over town in the pouring rain with a 25 day old to get my broker's blue signature and then the buyer's blue signature to get it back to the HUD office.
To top things off, the buyer is going through Bank of America for his loan and they won't do anything without an executed contract from HUD. I explained that HUD works on their own time frame and to please start the processing, in which they said no. I pressed HUD for an executed contract, so what did I receive from them?? I received an email stating that I would receive the executed contract within 2 business days via email.
What? Why should I have to accept an email contract but they won't? Why should we have to wait 2 business days when they've got everything and only need to sign 1 page? We want to close this in December, and it would behoove HUD to close before year's end as well, but they act like they don't care and though they expected me to run around with a fire under my tush, they have no fire at all, only smoke.
HUD, get into the 21st Century and accept email contracts and who cares about Blue ink?? If you want to run your operation more efficiently and friendly, you should work with us who are wanting to remove the properties from your inventory!! Get with it!! I'm still waiting for my executed contract to turn in for the loan processing to begin...
I never get the "easy" deals...