Austin TX Real Estate - Hill Country Austin Lakeway Homes for Sale: My Brick is Falling Apart!

My Brick is Falling Apart!

Good news, our new brick has arrived... and then I saw it being driven off again...

boral bricks austin tx



Some of you followed the agony of my new house being built.  You'll remember that we had many issues throughout the building process. Issues that I have never seen one of my own clients go through.

To catch up the others, prior to moving in, we had two sections of the exterior brick replaced because the areas looked bad.  Upon moving in, I found myself collecting chips of brick all around my house.  As I picked everything up, there would be more the next day. 

My house is falling apart!!

After being in the house just 2 days, I took my brick chips to the sales office and explained what was going on.  He said to let the builder know and to also send in an offici

al request, which we did.  Several weeks and months later, after numerous follow up visits, calls, and emails, we finally got someone from Boral to look at the brick who had some authority to do something.

Boral agreed to replace our brick so we got to start the process all over again with driving neighborhoods and looking at different houses to see which brick color to choose.

You see, we couldn't pick the same color mix.  It was a very new mix when we picked it, and apparently, it's not a very good mix for it to be falling apart the way it is.  Also, it's coming from a particular plant in Oklahoma that is near a lot of gypsum, and the white gypsum particles were causing the vast majority of the problem.  Our house looked orange with white polka dots.

With that, we had to get information on different plants that Boral uses in order to narrow down which houses we could go look at.  That took a lot of driving since the main two colors we liked were an hour away to go look at...

So this morning, I'm sitting at my desk trying to get a HUD approval on a closing, and I see a truck of brick outside my window.  I'm thinking, "The guy must be confused because he's delivering bricks to a house that already has brick on it!"  Mind you, I'm in a brand new community with a lot of construction going on, so he thought he had the wrong address.

I see the truck start to leave, and I send my husband out to stop him.  After awhile, the brick was agreed to be dropped off across the street at a vacant lot so they didn't mess up our yard or block our driveway...

And then, all of a sudden, the brick is being loaded back on the truck!!  WHAT??  I run out there.

"Where are you taking my brick!!??"


They were told to take it to the brick yard off site.  Right, so the builder could use that as an excuse to slow down the time it's going to take to redo my house...

I got the builder on the phone, but no matter what I said, he didn't care.  He told the brick guys to take my brick away...

I'll update further when my brick comes back and some masonry guys come along with it!

Comments

Holy cow!  I will be interested to see how your brick project plays out.  I missed the earlier installments.....

Posted by Janna Rankin Scharf (Keller Williams Realty Coeur d'Alene) over 2 years ago

Donna-I can not believe that your nightmare is still going on, this has been really unbelievable. Hang in there!

Posted by Joseph D. Federico Eastern Massachusetts Real Estate (Coldwell Banker Residential Brokerage) over 2 years ago

If you had stayed in Dallas you wouldn't be having these problems!

Posted by Lorrie Semler, Keller Williams: Addison TX Real Estate Specialist (www.LorrieSemler.com, 972-416-3417) over 2 years ago

Janna, Oh, you missed a lot!  I have about 25 posts out there about my relocation nightmares.  You can search my tags for "relocating" on the right side of my blog if you're bored!

Joseph, And still going... we're getting a new fireplace too!!  But they've been saying that for 4 months!

Lorrie, I know I know, my mother keeps reminding me!!!

Posted by Donna Harris, REALTOR®, CDPE & ASP - Hill Country Austin Lakeway Homes (RE/MAX Austin Skyline) over 2 years ago

Donna - They mystery of the disappearing brick TO BE CONTINUED at The Harris Home.

 

Posted by CARL & CEIL WINTERS Canyon Lake/New Braunfels /San Antonio (Complete Inspection Service) over 2 years ago

Hi Donna... I guess we can safely assume after all that you have been through that you will not be recommending your builder to others.  Good luck with the saga of the bricks. 

Posted by Steve Shatsky - Dallas Real Estate & Short Sale Specialist (214)213-0340 (Prudential Texas Properties) over 2 years ago

Donna:  For some reason, this saga of yours... this never-ending story of the construction of your home... just goes on and on.  I have never seen anything like this happen... this brick thing is just plain nutz.  I am so sorry... :(

Posted by Fort Worth Real Estate - - - Karen Anne Stone (New Home Hunters of Fort Worth and Tarrant County) over 2 years ago

C & C, Exactly!

Steve, I wouldn't necessarily say that, as we are a unique situation.That's why you've never heard me say which builder it is!!

Karen Anne, No joke!! I've never seen this either!!

Posted by Donna Harris, REALTOR®, CDPE & ASP - Hill Country Austin Lakeway Homes (RE/MAX Austin Skyline) over 2 years ago

Donna, I cant believe you are still dealing with this issue. Unbelievable!

Posted by John Cannata - Supreme Lending Frisco Texas Home Loan Originator (214-728-0449 http://TexasLoanGuy.com) over 2 years ago

I have followed your home saga for some time now and it appears it isn't over yet!

As if you need the extra stress.

Posted by Craig Rutman Raleigh/ Cary/ Apex area Realtor (Helping people in transition) over 2 years ago

I feel your pain Donna. When we built our house it was suppose to take 6 months and we moved in, under protest, in 14 months...
Begin each day as if it were on purpose,
Paul

Posted by Paul Henderson, Broker, Realtor® Tacoma,Gig Harbor,DuPont,HartstenePointe (RE/MAX Professionals & Four Seasons Inc.) over 2 years ago

Donna:  I wonder if it has anything to do with Boral.  Could you get them to use Acme Brick when they brick it this time ?  That might solve this problem, and future problems, too.

Posted by Fort Worth Real Estate - - - Karen Anne Stone (New Home Hunters of Fort Worth and Tarrant County) over 2 years ago

John, I know, it's unbelievable!

Craig, No joke!

Paul, Our punch list is still very long!

Karen Anne, Boral is the brick company and they've supplied the warranty, and they're not going to pay to have another company's brick used. This isn't a builder warranty, it's a manufacturer warranty.

Posted by Donna Harris, REALTOR®, CDPE & ASP - Hill Country Austin Lakeway Homes (RE/MAX Austin Skyline) over 2 years ago

That is awful!  Hope you get your brick back soon.  Don't these people know you're in real estate and it's not a good idea to screw up a local real estate mogul's home like this???

Sincerely,

Kathleen

Posted by Kathleen Cooper, Best Option-RE/MAX, SRES, REALTOR® over 2 years ago

um, wow.  I thought this story was over but it's resurgence reminds me of the Friday the 13th movies.  Will they ever kill Jason?

can't believe the luck you've had with that house. 

Posted by John Jones (Texas Urban Living Real Estate) over 2 years ago

geez, that is terrible.  I hope it finally comes to an end- a good end that is.

Posted by Angelia Garcia (Pure Realtors) over 2 years ago

Sounds like someone is a few bricks short---off site:)

Posted by Charles Buell, Seattle Home Inspector (Charles Buell Inspections.com) over 2 years ago

Kathleen, I've told them over and over again!!  At least the area director has been involved, but that just makes things move slower!

John, Nope, not over by a long shot.  Much left to still do!

Angelia, I hope so!

Charles, No joke!!

Posted by Donna Harris, REALTOR®, CDPE & ASP - Hill Country Austin Lakeway Homes (RE/MAX Austin Skyline) over 2 years ago

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