Have you ever had one of those phone calls where you're left totally and completely confused? Yesterday, I was heading to an appointment when my voicemail paged me. I checked the message and it was like someone was speaking another language to me.
The message said something to the effect of, "This is so and so with such and such title company, and I wanted to let you know we have your file and the closer will be blah blah and her assistant is yadda yadda..."
The message went on, but I kinda wasn't listening because I was so confused. Who was this person and why were my files passed on to someone else. Did my closer go on vacation and forget to tell me? Why didn't the assistant call or email me to let me know? Why didn't the marketing rep let me know?
I called the number and asked for So and So. She starts talking gibberish again, to where she finally said, "Apparently I'm assuming you know things you don't..." Bingo!
This title company recruited me hard a few months ago wanting my business and wanted to help grow my teaching part as well and even scheduled some classes for me. In return, since they were very conveniently located and customer service seemed great, I started turning in contracts for escrow.
THE ENTIRE OFFICE UP AND LEFT WITH NO NOTICE!!
How does an entire office leave one company and go to another? We're not talking one or two people. We're talking about six people all leaving at the same time, and leaving all our files in a lurch! Plus, when I called the cell phone numbers I had, they were disconnected!! These are some people who don't want to be found!!
I have a closing on two properties in less than two weeks, and I hope the life-savers can get the job done! Good thing I didn't put all my eggs in one basket and have other title company relationships as well, but this is one of the largest title companies in the country!!
**Are You Packed Yet?**
Austin TX Real Estate and the surrounding areas of Lakeway, Bee Cave, West Lake Hills, Cedar Park, Round Rock, Spicewood, Circle-C, Steiner Ranch, and everywhere in between... Hill Country Austin TX Real Estate and beyond. Whether you're buying or selling an Austin home, I'll be with you every step of the way.
** #1 Agent in my Office for all of 2008 **
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* Do You Put All Your Eggs in One Basket? * was first published on donnahomesblog.com