The Texas Association of REALTORS®, known as TAR, as adopted a Citation policy when dealing with the Code of Ethics. TAR Leadership team appointed a Citation Task Force Committee to evaluate the California Association's Citation program that was previously approved by NAR. I'm part of the TAR Professional Standards Committee, and I've already been on a Grievance panel for a few of these complaints.
Starting January 1, 2011, TAR put the citation policy into effect. What's good about this Citation Policy? It makes the process move along faster. If found "guilty", there is no Professional Standards Committee hearing as a Citation, a fine, will be assessed. Yes, the person can request a full hearing if they want, but if there is a clear violation, you might want to just move along and pay your fine. The fine is $300 for the first offense, $600 for a second, and $900 for a third.
There are rules for the Citation Policy. You can only be in violation of certain Articles. Many violations cover multiple articles so many will not qualify. The articles that qualify for Citations are 3, 4, 5, 6, 12, 14, and 16.
A few days ago, I received an email from TAR with some interesting information. Through Aug 9, 2011, 49 Citation complaints have been received and processed. 22 were dismissed, primarily due to the lack of supporting documentation. We can't make decisions on assumptions and what we think the person meant. 18 Citations have actually been issued to licensees.
What is the biggest complaint? Article 12 violations which include the failure to disclose your professional status in advertising or failure to disclose the name of your firm, in addition to deceptive use of URL's or domain names.
The citation process can by anonymous, so watch out as you never know who is going to report you now!!
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Copyright© 2011 By Donna Harris, All Rights Reserved. You may re-blog with links back to this post.
* Texas Association of Realtors Implements Citations * was first published on donnahomesblog.com.