Austin TX Real Estate - Hill Country Austin Lakeway Homes for Sale: Sellers Promise to Cooperate with Broker-Why Do They Decline Showings?

Sellers Promise to Cooperate with Broker-Why Do They Decline Showings?

When you're a Seller, is your goal to Sell your house or to just have a sign in front letting people know your choice in Landscaping signs?  I would think you would want to sell it.  How do you sell a house? You have to allow people inside to look at the house.  To get people inside to look at your house, you need to have as few obstacles as possible.

In the Texas Association of Realtors® Residential Real Estate Listing Agreement- Exclusive Right to Sell, there is actually a section titled "Seller's Additional Promises." Yes, the Seller has to "promise" certain things.  What is the very first thing? It makes me chuckle every time I go over this part with a seller. It states that "Seller agrees to: A. Cooperate with Broker to facilitate the showing, marketing, and sale of the Property;"

texas real estate contract - seller promisesThat's right, it's the very first promise they have to agree to along with seven others. I said I chuckle when I talk to Sellers about this, and the Sellers usually chuckle too. Their initial reaction is, "Why would I list my house if I was going to prevent you from selling it?"  And that's a good reaction... but you would be surprised at how many Sellers quickly forget this "promise", and I'm not talking about my Sellers as I educate them properly. I'm now going to talk about other Sellers in the market with their houses listed for sale.

Here in Austin TX, there is no showing service like in other, more forward-thinking areas. Instead, as the Buyer's agent, I have to call each Seller directly to schedule my appointments to view their homes. Yes, this causes a lot of friction escpecially because many times, the response I get is, "Well, that time doesn't work for me..." 

I'm sorry, are you trying to sell your house or just look at a sign in your yard?  Why on earth would you not want to show your house when you have a Ready, Willing, and Able buyer ready to look at it and potentially bring you an offer to purchase?  I've heard so many excuses, here are a few:

"It's laundry day and I can't have people in the house."
"It's raining and my husband has the car, so I can't leave the house."
"I'm working on the landscaping today, so come another day when it's done."
"We're painting today, so the fumes will probably be overwhelming."
"I stayed out late last night, and I'm too tired to clean up the house."
"Today isn't good because we're having a Pool Party..."

First of all, some of those "excuses" should have been taken care of prior to listing your house for sale. Secondly, Do you really think hearing a washer and dryer in the background is going to deter someone from liking a house? Thirdly, are you going to melt if it's raining? But better yet, you're "allowed" to stay during a showing. Yes, it's highly discouraged, but would you rather turn a buyer away from looking than just making yourself scarce in another part of the house while the buyers are looking? To me, if a buyer is willing to look at houses during bad, rainy weather, they're a serious buyer!

Basically, there are no good "excuses" for not showing your house when you're on the market. I recently had sellers who called me the day before we were to list, and asked if we could put a note in the listing for no showings that weekend. I asked why they would want to put their house on the market and not allow showings the very first weekend. I explained that if they wanted to do that, then we would just wait the week to list it. They didn't want to wait, and they did allow showings that first weekend, and we had 4 offers on the house immediately. Just think what would have happened if they didn't allow the showings?

What was their "excuse" for not wanting showings? Family was coming in town, but they sent the family to another family member's house to crash. Family coming into town to visit is not an excuse to not allow showings, and this includes if you have the house listed over the holidays and you have holiday gatherings. If you are offering your house for sale, it is an everyday thing until you get someone who buys it!!

A "Promise" is a promise. You promised to help facilitate the sale of your home, so let people inside!!


**Are You Packed Yet?**

donna harris Realtor Austin TX blog

Donna Harris, REALTOR®
RE/MAX Austin Skyline

Austin TX Real Estate

and the surrounding areas of Lakeway, Bee Cave, West Lake Hills, Cedar Park, Round Rock, Spicewood, Circle-C, Steiner Ranch, and everywhere in between... Hill Country Austin TX Real Estate and beyond. Whether you're buying or selling an Austin home, I'll be with you every step of the way. 

For real time Austin TX listings,click here.

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Copyright© 2013 By Donna Harris, All Rights Reserved. You may re-blog with links back to this post.
*Sellers Promise to Cooperate with Broker-Why Do They Decline Showings?
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Comment balloon 8 commentsDonna Harris • February 07 2013 08:41AM


It has always been a question that I have when the owner does not want to show the property. 

Posted by Tim Lorenz, 949 874-2247 (TIM LORENZ - Elite Home Sales Team) almost 8 years ago

Donna- absolutely... they can't buy it if they can't see it!!!

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) almost 8 years ago
Donna, some of those excuses are not acceptable; however, I do understand how complicated it could get especially when the seller has small children. Their listing realtor should discuss this ahead of time and find a good solution such as "showing on Monday, Wednesday, and Friday only" or pick days that will work for the seller and post it on the private section of the RMLS for the Buyer's broker to see and have the seller comit and make the house available during those days.
Posted by Wika Hutchinson, Broker, CRIS, SFR, CDPE almost 8 years ago

Very well said Donna.  Sellers need to make their homes easy to show.   If they don't show it , it won't sell. 

Posted by Jim Patton, Realtor - Stanislaus ,Merced, San Joaquin Counties ( Aspire Home Real Estate 209-404-0816) almost 8 years ago

Tim, And sometimes I do question them, but then they just get crossed off.

Kathy, Exactly!

Wika, I disagree. Anything more than a 1 hour notice is unnacceptable. What if my buyers can only look on Tuesdays but the seller only allows MWF? The more restrictions the seller has, the harder it is to sell their home.

Jim, That's right, EASY!

Posted by Donna Harris, Realtor,Mediator,Ombudsman,Property Tax Arbitrator (Donna Homes, powered by JPAR - almost 8 years ago

Owners and/or agents who do not allow for reasonable access to a home on the market are hurting themselves. Regards Dave

Posted by David Grbich, Orange County Real Estate - 949-500-0484 (Realty One Group - almost 8 years ago

Hi Donna, just wanted to say Happy Valentines Day! 

Posted by Captain Wayne - Rowlett Real Estate School, Rowlett Real Estate School / Owner and Instructor (Rowlett Real Estate School) almost 8 years ago


Im with you. There are no good reasons for not showing your home

Posted by Tom Braatz Waukesha County Real Estate 262-377-1459, Waukesha County Realtor Real Estate agent. SOLD! (Coldwell Banker) almost 8 years ago