Have you ever picked up your lockbox and it had a bonus doorknob attached to it?
I had a closing where I tried to go get the lockbox right after funding, but I was also giving the buyers' agent enough time to obtain the key from the lockbox. She confirmed she removed the key, and I told her I would be by the house that afternoon for the lockbox and sign.
I get there, and there is no sign, and no lockbox...
This listing was not a hop, skip, and a jump away. It was a good 20-25 minute drive with no traffic, so I was a little peeved that my things weren't readily available.
I called the buyers' agent and asked what happened. I reminded her how much those lockboxes cost. She couldn't get a hold of the buyers. Each day that went by, I reiterated to her the cost of the lockbox and sign and on this day, I told her that I would expect her to cover the cost. It's $96 for the lockbox and about $30 for the sign. I guess she didn't like that, so finally, 3 days after closing, she confirmed that the buyers would leave my sign and lockbox at the back of the house.
I arrive, and my sign was just thrown near a pile of garbage, and I had to look for the lockbox. It was also with the pile of garage, and not only was it just thrown aside, it had a bonus doorknob attached.
I had recommended the buyers' agent tell her buyers to rekey the locks, as that's just common sense. The buyers' agent said she had never recommended that before, but that it makes sense. Apparently, she freaked the buyers out enough to not rekey the locks, but to completely change all the locks in the house.
As I looked closer at the garbage, I not only found the backdoor locks too, but the garage door openers. Did these buyers not understand that garage door openers could be reprogrammed? Garage door openers can be expensive. The cheapest ones are about $25 each, and with two cars, that's $50, plus the cost of all the new hardware for the doors.
I'm all for getting your locks changed when you buy a new house, but don't ever hold a lockbox and sign hostage from a REALTOR® in the process. We spend enough money on our businesses, we don't need to spend money to replace things that are in perfectly working condition.